FREQUENTLY ASKED QUESTIONS

When can I access my storage unit?

You can access your storage unit anytime, and as often as you need to during opening hours which are 8.30am until 5.30pm Monday to Friday and 9.00am until 1.00pm on Saturday.  Any alteration to these times will be displayed in the office.

What do I need to bring with me when I want to book in

You will need to bring one form of photographic identity i.e. Passport or Photo driving Licence and a form of proof of address i.e. utility bill or bank statement. You will need the security bond which is equivalent to 4 weeks rental (fully refundable - see below), and the fee for the first rental.  You will also need a padlock for the unit, (these are on sale in the reception office if required).

The security bond is fully refundable on departure as long as all fees are paid up to date, you do not damage the unit, and you leave the unit as you found it.

 

Will my goods be safe?

As you will see, we have CCTV on site and the building is alarmed and the alarm is actively monitored 24 hours a day and seven days a week. Your unit has its own lock which only you have the keys for and all units have security mesh tops.

How will I know which size of unit I will need?

You are welcome to come and look around the facility and the different size units to see what will suit your needs best. Our staff are on hand to help if they can.

Will I be able to change my unit if it is too big or too small?

Yes. We will always do our best to accommodate your requirements and we understand that situations change from time to time, if we have alternative units empty you are free to change unit to suit your self and the cost will be varied to suit.



 

Chillington Self Storage - Wolverhamptons premier self storage facility for home and business.

 

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